Shipping & Payment
Shipping and delivery
We aim to process all orders as fast as possible and dispatch them within 1-2 working days. During sales or busy periods, please allow up to 5 days for processing. We'll notify you about the tracking number when your order has been shipped.
All our packages are shipped from Poland using only tracked services. Duties and taxes may apply to non-EU countries depending on your place of residence.
STANDARD SHIPPING - FREE OVER £50
This is a fully tracked, signed for service provided by the post office.
|EUROPE - £6||5-10 WORKING DAYS|
|WORLDWIDE - £8||7-14 WORKING DAYS|
UPS EXPRESS SHIPPING
A fully tracked, signed for express delivery with UPS courier.
|EUROPE - £14||1-4 WORKING DAYS|
|WORLDWIDE - £16||3-6 WORKING DAYS|
All transactions in the store are completed in GBP (£). You can select a preferred payment method - PayPal or Card Payment - at checkout. All card payments are securely processed and encrypted.
If you wish to use an alternative payment method, head over to our Etsy, where you can pay with Google Pay, Apple Pay, Klarna, iDEAL or Sofort.
PAYMENT IN OTHER CURRENCIES
If your preferred currency is not the GBP (£), your bank or PayPal will convert the order total to your national currency during the checkout process.
Problems receiving your order
We try our best to ensure that your order reaches you as fast as possible. However, there might be occasional delays in transit that we have no control over. If your package is taking longer to arrive than the estimated delivery time for your country, don't worry just yet - in most cases, it's just a matter of a few extra days. If your order is taking more than 14 working days (Europe) or 20 working days (International) to arrive, has no tracking information or the tracking is not being updated, please contact us and we will do everything we can to resolve it. In a very unlikely event of the package being lost in transit we will either ship your order again or issue you a full refund.
Got further questions?
If you have any questions concerning your order, please do not hesitate to contact us at email@example.com. We'll do everything we can to help so that your shopping experience stands up to your expectations!